Environment
The SENG CONSULTING GROUP
take responsibility for the environment.
Our products
The products we offered in our online shop, in particular the spare parts to preserving the value of your vehicle will be delivered in article state as new goods as well as used goods. You will see the article state as the first indication in the article description. A used part has already been tested "thoroughly" and can be mounted and used without constraint as a new part. Note that a used part is not only replaced by the originality of your vehicle, we are protecting even resources of our environment.
Packaging
Our packaging for shipments is made from recycled cardboard or a disposal box to protect your delivery.
Furthermore, in according to the LUCID (Central Agency Packaging Register – ZSVR), we are certified in the system of an authorized packaging disposal company, which collects and sorts packaging according to use and recycles it in a climate-neutral and resource-saving manner.
Filling material
Our filling material consists either of recycled, form-fitting cardboard, of corn starch or of transparent, chemically neutral polyethylene (please keep away from children!), which has been filled with room air. The latter can be recycled via the recycling sack (yellow sack or yellow bin) or the nearest recycling center.
You can recycle paper and cardboard in the waste paper recycling bin.
The maize starch material can be composted without leaving any residue and is made from 100% renewable raw materials. This can easily be disposed of in your household / organic waste bin or compost.
All variants are groundwater-neutral and does not only protect the environment, but also your delivery from transit damage!
Packaging costs / Flat rate and deposit
Up to a weight of 31 kg per shipment, parcel shipping is free of packaging costs. From a total weight of more than 31 kg per shipment, we also charge a packaging flat rate of 10.00% per total order weight in EUR for parcel shipping. However, instead of the additional packaging fee from 31 kg charged by us, you have the option of using the packaging deposit or pallet deposit from 31 kg. For this we charge a flat-rate deposit of EUR 25.00 per deposit box, deposit pallet or EURO pallet, if you do not return the same deposit packaging or deposit pallet to us at the time of purchase.
If you return a deposit packaging or deposit pallet and present the proof of purchase of an item purchased from us with a deposit, you will be reimbursed the packaging deposit or pallet deposit you have paid. You are welcome to hand in the returnable deposit packaging(s) or returnable deposit pallet(s) in our store at any time during our business hours or, if you are responsible for the return shipping costs, send them to us.
Please note, that we accept fully franked returns of returnable deposit boxes or pallets only. The cost of non-free return of deposit boxes or pallets we will be invoiced.
Administration
For communication with you and for sending your contract documents, we use a predominantly paperless electronic form (e.g. by email or fax) as well as paper from responsible sources mixed with previously recycled waste paper. Furthermore, we ask for your understanding that we no longer provide transfer slips in connection with our invoice and instead would like to refer you to the option of online banking or online transfer.
It is much more climate-friendly to rely on downloads: Our download portals are 100 percent CO2-neutral. Therefore, your contract documents in your customer account and our forms in the Form Center are always digitally available for viewing and downloading at any time. To download your contract documents, you need to create a customer account.
Informationen about battery disposal / battery deposit
In context with the sale of accumulators, batteries and the disposal of used batteries we are legally obligated as a merchant to inform our customer in according to the Batteriegesetz (Battery Law) about the note of battery disposal and the battery deposit of vehicle batteries.
Informationen about waste oil disposal
In context with the sale of combustion engine oils, gear oils, oil filter and by the oil change routine oily disposal we are legally obligated as a merchant to inform our customer in according to the Altölverordnung (Waste Oil Ordiance) about the note of waste oil disposal.
Information about original exchange parts
The focus of original exchange parts is the reprocessing of used parts. Up to 60 percent of the used parts are recycled at the end of time certain period. Original exchange parts are subject to the same quality specifications as an original new part. The warranty is also 24 months as a new part.
All parts that can not be recycled and reused, recycled almost 100 percent. For our customers an idear that is worthwhile: Remanufactured parts costs compared to a new part less up to 50 percent and protects the environment and available resources.
If you order a article, in the article description marked exchange part, we will charge you a deposit fee.
More information about exchange parts and flat rate deposit you will find here.